Returns & Exchanges

At Undergold World Wide, we want you to be fully satisfied with your streetwear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.

1

Initiate Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Package

Securely pack your items in their original Undergold packaging, ensuring all tags are intact and the return authorization form is included inside.

3

Ship Items

Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing